This Privacy Policy describes how Elegance by Anees (“we,” “our,” or “the Clinic”) collects, uses, stores, and protects your personal information when you visit our website, book an appointment, or use our dermatology and aesthetic services.

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information – name, phone number, email address, and mailing address.

• Health Information – medical history, treatment details, prescriptions, photos, or reports shared with us for consultation.

• Billing Information – payment method details (if you make payments electronically).

• Website Usage Data – IP address, browser type, device information, and pages visited (collected automatically through cookies or analytics tools).

2. How We Use Your Information

We process your personal information for purposes including:

• To provide dermatology and aesthetic treatments you request.

• To manage appointments, reminders, and follow-ups.

• To maintain accurate patient records as required under medical practice standards.

• To improve our website, services, and patient care.

• To send important updates, offers, or clinic information (only with your consent).

• To comply with applicable laws and healthcare regulations in Pakistan.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information.
We may share your data only in these situations:

• With medical staff – to deliver safe and effective treatment.

• With service providers – e.g., IT, billing, or lab partners who support our clinic.

• When required by law – if requested by regulatory authorities, courts, or to protect patient safety.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
However, no electronic storage or transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve your browsing experience. You may disable cookies in your browser settings, but this could affect some site functionality.

6. Retention of Data

We retain your personal and health information only as long as necessary:

• For medical records – as required by healthcare regulations in Pakistan.

• For billing or legal compliance – as required by tax or accounting laws.

• After the retention period, data will be securely deleted or anonymized.

7. Children’s Privacy

Our Services are intended for individuals 18 years and older. We do not knowingly collect personal data from children. If you believe we have received such data, please contact us immediately for removal.

8. Your Privacy Rights

As a patient in Pakistan, you have the right to:

• Access your personal and medical records maintained by us.

• Request corrections if your information is inaccurate.

• Request deletion of your personal data (except where retention is legally required).

• Withdraw consent for marketing communications at any time.

To exercise these rights, please contact us (see below).

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Elegance by Anees – Dermatology & Aesthetics Clinic
📧 Email: info@elegancebyanees.com
📍 Address:2nd floor, 149MB Sector J, DHA PHASE 6, lahore
📞 Phone: +92 328-6829339